Shipping Policy

For domestic shipping, we use SICEPAT service, which you can choose the types of service according to your needs.

  • We only process your order during business days, Monday to Friday. But don't worry, we still ship from Monday to Saturday.
  • Please note that we do not ship on Sunday and public holiday.
  • It takes 2 days to ship your order after payment confirmation, one day for payment checking and we will ship your order after payment checking is complete and if there are no problems occuring in terms of payment.
  • Please be notified that we are not responsible for delay caused by courier service.
  • Jewel and Tale is not responsible for any risks of loss of the merchandise after the courier has delivered the packages to the designated address.
  • You will receive an email confirmation once your order has been shipped.


Please refer to courier service website for domestic rates. International rates are upon request. Customers will be charged shipping fees based on the weight of their order. If the accumulated weight exceeds 1 kg, another kg will be added to shipping fees. Weight of every item is stated on the product detail page. International rates may change based on exchanged rate. Shipping cost will appear together with your total after check out.